Main Line: (505) 552-9631
The PoLUA is a wholly owned Tribal Entity responsible for providing essential governmental service to the Laguna Community.
Main Line: (505) 552-9631
The PoLUA is a wholly owned Tribal Entity responsible for providing essential governmental service to the Laguna Community.
WEEKEND HOURS - The Transfer Station will be open for public dumping on a bi-weekly basis. Hours of operation will be from 10:00 a.m. to 2:00 p.m.. The opening on Saturday's will follow a staggered schedule as follows.
Check back for November schedule.
To view the month of October expanded service schedule for the Transfer Station, please click on the tab below.
Attention Solid Waste Customers -
Due to mechanical issues related to our service truck equipment, the Transfer Station is experiencing curbside service delays. We are currently working with our service vendor to get the service equipment repaired.
Until such time, the service equipment is repaired please expect delays and abbreviated pickup schedule.
We apologize for the inconvenience and appreciate your patience with the service impacts. Please contact the Transfer Station Supervisor at (505) 350-2940 for additional information regarding this notice.
Thank you!
Attention KHI Customers -
We are aware of the internet outage that is affecting several areas at this time. KHI technicians have discovered the issue is within our backhaul internet service provider. We are working to assess the issue and do not have an estimated time of when the internet will be back up.
We apologize for the inconvenience and ask for you patience as we work to resolve the issue.
Please share this information with friends and family
PoLUA Staff
Update #2 - 9:27am
KHI service technicians have been provided a response status from their backhaul provider James Montour.
There is a major circuit outage which Lumen has advised the outage appears to be in Albuquerque. Lumen IP teams have been engaged and are assessing the issue at this time. NO ETTR has been provided and multiple customers are affected at highest level escalation.
Next steps will be a follow-up from Lumen for status on outage.
Update #3 - 4:12pm
As of 4:12pm today, NO UPDATES & ETA have been provided regarding the status of KHI Internet. At this time our backhaul carrier (Lumens) is working with their internal tech support to troubleshoot and resolve the issue.
As a result in the process of troubleshooting, some customers may experience internet powering on and off.
We ask for your patience as Lumens continues to work through through mitigating this issue. We will provide another update as they become available.
Thank you!
KHI Staff
Update #4 - 6:43pm
Good Evening KHI Customers -
The following message is an update provided by Lumens Tech Support.
As many of you are aware, the community faced a internet outage that impacted the community. Lumens Tech Support has resolved the internet issue and the system is now back on track. Lumens was able to identify the point of failure which resulted in two network ports located in ABQ that were not communicating effectively.
Although the issue at hand resulted in internet loss, we do apologize for any inconvenience this may have caused. KHI strives to do its best in providing services to our community.
If you are still experiencing internet issues, please call the Neo-Nova hotline for additional tech support.
Thank you for your patience and continued support.
KHI Staff
The Pueblo of Laguna Utility Authority has completed its Annual CCR for the Pueblo of Laguna domestic water supply systems. Systems included in the CCR are: Paguate, Encinal and Laguna Valley. - - Public Water System #: 063520111 (Laguna Paguate)
- Public Water Sytem #: 063501111 (Laguna Encinal)
- Public Water System #: 063503111 (Laguna Valley)
The Pueblo of Laguna Utility Authority is now accepting applications for Payment Assistance. Payment Assistance is available for qualifying customers. For more information contact our offices at (505) 552-9631.
During inclement weather conditions, solid waste services may be altered or delayed.
POLUA IS MAKING IT EASIER TO PAY YOUR MONTHLY BILL. YOU MAY CHOOSE TO PAY USING OUR
On-line Bill Pay or by using the Automated Telephone Service. Click HERE for more information.
Monday - Friday
8:00 am - 4:30 pm
CLOSED: 12:00 pm - 12:30 pm
**Due to COVID-19, hours of operation may vary.
The PoLUA consistently updates its website to provide you with the most current and resourceful information possible. Continue to visit our website for more information.
Thank you for stopping by!!
To learn more about how you can get connected to the world through advanced technology, visit the KHI Page.
The PoLUA is now accepting applications for LIHEAP assistance. To get assistance with your gas, electric bills, including firewood, click on the button below.
As the parent company of our subsidiaries, we've been working diligently to build long-term sustainability through new business development ventures. In a collaborative effort with K'awaika Hanu Internet (KHI), we are embarking on a full-scale fiber transport network initiative. Our objective with this initiative is to plan, design and construct a high caliber fiber optic infrastructure to support high speed internet to the premises within the Laguna Communities.
On the other side of the organization , we've completed a comprehensive business plan for Plumbing and HVAC company. The objective of this component is to provide affordable and professional plumbing and HVAC services within the Laguna Community as well as Outside of the reservation boundaries. Lastly, we have established a plan to "Grow Our Own" through strategic partnership with key organizations. The plan is an alternative solution to employment through an education pipeline, otherwise known as an Apprentice to journeyman Program.
Transparency
We are committed to open communication, trustworthiness and honesty
Respect
Though our cultural and identity, we embrace one another as a workforce including our customers
Accountability
We pledge to be responsible, truthful and effective our daily operations
Integrity
Through our commitment to professionalism, we will fulfill our commitment and take ownership
Leadership
By employing effective guidance and support, we recognize our roles and responsibilities through empowerment
We love our customers, so feel free to visit during normal business hours.
Pueblo of Laguna Utility Authority 6 Arrowhead Road Laguna, NM 87026 US
Open today | 08:00 am – 04:30 pm |
Copyright © 2019 Pueblo of Laguna Utility Authority - All Rights Reserved.
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