SERVICE ALERT UPDATE - Internet outage - 12/6/2019

  


  

PUBLIC NOTICE

 from 

K'awaika Hanu Internet


UPDATE 12/6/2019

We were able to set up the 30’ mobile tower with temporary networking equipment and installed temporary radios at Laguna and Mesita (LII) sites. 

We were able to install temporary link radios from Laguna to Paraje.

We were successful in dismantling and removing the damaged tower from the hill. 

Over the weekend we will be working on configuring all networking equipment and radios. Please continue to be patient as we work through this segment. Until we progress into the configurations we won’t have an ETA.  


Additional Information

***We will also be prorating our customers billing that are impacted by the outage

***This outage has nothing to do with T-Mobile cell phone customers UPDATE 12/6/2019- As we understand, T-Mobile has restored service to Laguna

***As a reminder the Laguna Library wasn't affected by this outage and is a place to go if you need to use the internet.

Updates to follow we apologize for the inconvenience and appreciate your understanding - KHI staff

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Integrity

Through our commitment to professionalism, we will fulfill our commitment and take ownership

Leadership

By employing effective guidance and support, we recognize our roles and responsibilities through empowerment

PUBLIC NOTICE

The Pueblo of Laguna Utility Authority is now accepting applications for the 2019-2020 Low Income Heating & Energy Assistance Program (LIHEAP).


For more information, please contact the POLUA offices at (505) 552-9631. 


To download an application, please click here.








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Pueblo of Laguna Utility Authority

Pueblo of Laguna Utility Authority 6 Arrowhead Road Laguna, NM 87026 US

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