Pueblo of Laguna Utility Authority
A Tribally Owned Entity
Pueblo of Laguna Utility Authority
A Tribally Owned Entity
KHI Internet Service Bulliten - 11/23/2020
Internet Service Restoration
Attention KHI Customers
Attention KHI customers,
Thank you for your patience, We made a configuration change earlier today that is showing positive results. We are actively working with our vendors to optimize our system. We will continue to monitor the network.
KHI staff may need to power cycle equipment to troubleshoot which means we are still in an Active Maintenance window.
If your internet didn’t reestablish connection please do the following:
- Unplug the power cord to your router only. (The router is the device installed in your home with 2 or 3 antennas- DO NOT UNPLUG THE RADIO)
- Leave unplugged for 10 minutes, after 10 minutes plug the routers power cord back in.
- Let your router power up for 10 minutes, Check for internet.
- If no internet is established, Try the process once more.
- If no internet is established, You will have to reset the router. If you haven’t tried this before you can call our 24/7 tech support line @ 1-855-326-6017 and they can assist you.
- To rest the router - Locate the rest button on your router, It’s a pin hole looking button big enough to put a paperclip into. It’s usually on the back or bottom of the router. The white routers have a button on the back right side of the router- it says WPS/Reset.
- While the router is powered on, using a paper clip, press in the reset button for 10 seconds or until you see the lights on the front of the router start to blink. Allow the router to go through the reset process (5 to 10 minutes). Check for internet connection by opening a browser and pulling up a website. IF your unable to connect please call our 24/7 tech support line @ 1-855-326-6017 and they can assist you.
We apologize for the inconvenience and ask for your patience.
Thank you,
KHI Staff
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IMPORTANT INFORMATION REGARDING COVID-19 (CORONAVIRUS)
Updated Business Operation Hours, Effective 11/16/2020
Download PDFThanksgiving holiday schedule
Modified Curb Side Trash Pick-up
During this time of the Thanksgiving Holiday, curbside trash pick-up services will follow the modified schedule below.
Thank you and HAPPY THANKSGIVING!
KHI - Emergency Broadband Deployment Status, 9/14/2020
Response to COVID-19
KHI is now accepting applications for internet services. To learn more about the NEW Rates and to download a Service Agreement Form, click here.
Core Values - TRAIL
Transparency
We are committed to open communication, trustworthiness and honesty
Respect
Though our cultural and identity, we embrace one another as a workforce including our customers
Accountability
We pledge to be responsible, truthful and effective our daily operations
Integrity
Through our commitment to professionalism, we will fulfill our commitment and take ownership
Leadership
By employing effective guidance and support, we recognize our roles and responsibilities through empowerment
ALERTS
Weather Conditions
Weather Conditions
Weather Conditions
During inclement weather conditions, solid waste services may be altered or delayed.
On-Line Bill Pay
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POLUA IS MAKING IT EASIER TO PAY YOUR MONTHLY BILL. YOU MAY CHOOSE TO PAY USING OUR
On-line Bill Pay or by using the Automated Telephone Service. Click HERE for more information.
Hours of Operation
Weather Conditions
Hours of Operation
Monday - Friday
8:00 am - 4:30 pm
CLOSED: 12:00 pm - 12:30 pm
Contact Us
Better yet, see us in person!
We love our customers, so feel free to visit during normal business hours.
Pueblo of Laguna Utility Authority
Pueblo of Laguna Utility Authority 6 Arrowhead Road Laguna, NM 87026 US
Hours
Open today | 08:00 am – 04:30 pm |
Copyright © 2019 Pueblo of Laguna Utility Authority - All Rights Reserved.
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